Contact Us
Using this special form creates a new case in our customer service management system.
This allows us to fast-track your issue by sending it to the most appropriate customer service representative.
Submit an enquiry
Other Contact Options
Customer Care
We're here to help you with questions about our products.
Please note our team is based in New Zealand.
Trade
If you are a retailer or a vet, speak to one of our team about trade enquiries.
Postal Address
Sure Petcare, C/- MSD Animal Health
Level 1, Building A, 26 Talavera Road
Macquarie Park, NSW, 2113
AUSTRALIA