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How-to videos

How to clean your SureFlap Microchip Pet Door

How to clean your SureFlap Microchip Pet Door

How to locate the serial number on your SureFlap Microchip Pet Door

How to locate the serial number on your SureFlap Microchip Pet Door

Replacing the batteries on your SureFlap Microchip Pet Door

Replacing the batteries on your SureFlap Microchip Pet Door

Installation help

Tools you will need

  • All Weather Tape
  • Blu Tack
  • Masonary drill
  • Masking tape
  • Sharpened pencil
  • Ruler
  • Spirit level

Wall installation video

Tools you will need

  • All weather sealant
  • Crosshead screwdriver
  • Spirit level

Glass installation video

Tools you will need

  • Blu Tack
  • Crosshead screwdriver
  • Drill
  • Jigsaw
  • Sharpened pencil
  • Ruler

Door installation video

Dimensions

Downloads

Talk to us

Speak to our friendly customer care team on 1800 948 235

Our opening hours for phone calls are Mon - Thurs 8:00 AM - 5:00 PM and Fri 8:00 AM - 4:00 PM

Please have the serial number of your product, and the microchip numbers of your pets (if you have a microchip-operated product) to hand when you call us.

Submit an enquiry

Self-help tool

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