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DualScan Microchip Cat Flap

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DualScan Microchip Cat Flap FAQs

Go to FAQs

General FAQs

Go to FAQs

How-to videos

View all
Learning a standard cat into the DualScan Microchip Cat Flap

Learning a standard cat into the DualScan Microchip Cat Flap

How to clean your SureFlap DualScan Microchip Cat Flap

How to clean your SureFlap DualScan Microchip Cat Flap

Performing a factory reset on your SureFlap DualScan Microchip Cat Flap

Performing a factory reset on your SureFlap DualScan Microchip Cat Flap

How to find the serial number on your SureFlap DualScan Microchip Cat Flap

How to find the serial number on your SureFlap DualScan Microchip Cat Flap

Installation help

Wall
Glass
Door

Tools you will need

  • All Weather Tape
  • Blu Tack
  • Masonary drill
  • Masking tape
  • Sharpened pencil
  • Ruler
  • Spirit level
Coming Soon

Tools you will need

  • All weather sealant
  • Crosshead screwdriver
  • Spirit level

Glass installation video

Tools you will need

  • Blu Tack
  • Crosshead screwdriver
  • Drill
  • Jigsaw
  • Sharpened pencil
  • Ruler

Door installation video

Dimensions

product dimension diagram product dimension diagram product dimension diagram product dimension diagram product dimension diagram product dimension diagram

142mm (W) x 120mm (H)

This dimension is the smallest area of the cat flap that your cat will have to enter.

70mm

Depth of the inside tunnel of the cat flap.

165mm (W) x 171mm (H)

The size of hole required to fit your cat flap.

212mm

A circular hole is required to install the cat flap in glass. The optimum hole size is 212mm, but the cat flap can be installed into holes up to 260mm in diameter.

210mm (W) x 210mm (H)

Size of the exterior cat flap frame.

78mm

  • Flap opening dimensions
  • Tunnel depth
  • Door/wall mounting dimensions
  • Glass mounting dimensions
  • Exterior frame dimensions
  • Front frame depth

Downloads

Quick Start Guide

(PDF 2MB)

Manual

(PDF 4MB)

Talk to us

Speak to our friendly customer care team on 1800 948 235

Our opening hours for phone calls are Mon - Thurs 8:00 AM - 5:00 PM and Fri 8:00 AM - 4:00 PM

Please have the serial number of your product, and the microchip numbers of your pets (if you have a microchip-operated product) to hand when you call us.

Submit an enquiry

Self-help tool

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SureFlap Ltd is a UK registered company. SureFlap Ltd trades as Sure Petcare. Registered No.06399085

©2024 Merck & Co.Inc. Rahway, NJ, USA and its affiliates. All rights reserved.

Disclaimer: Sure Petcare products are not intended to diagnose, cure, treat or prevent diseases or conditions and do not replace veterinary care.