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Europe

Belgium (Dutch) <?php echo $store[store_name]; ?> flag Belgium (French) <?php echo $store[store_name]; ?> flag Channel Islands <?php echo $store[store_name]; ?> flag Denmark <?php echo $store[store_name]; ?> flag Germany <?php echo $store[store_name]; ?> flag Spain <?php echo $store[store_name]; ?> flag France <?php echo $store[store_name]; ?> flag Ireland <?php echo $store[store_name]; ?> flag Italy <?php echo $store[store_name]; ?> flag Netherlands <?php echo $store[store_name]; ?> flag



Norway Austria <?php echo $store[store_name]; ?> flag Poland <?php echo $store[store_name]; ?> flag Portugal Rest of Europe <?php echo $store[store_name]; ?> flag Switzerland (German) Switzerland (French) Finland Sweden United Kingdom <?php echo $store[store_name]; ?> flag

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General FAQs

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How-to videos

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Installation help

Wall
Glass
Door

Tools you will need

  • All Weather Tape
  • Blu Tack
  • Drill
  • Masking tape
  • Sharpened pencil
  • Ruler
  • Spirit level
Coming Soon

Tools you will need

  • All weather sealant
  • Crosshead screwdriver
  • Spirit level
Coming Soon

Tools you will need

  • Blu Tack
  • Crosshead screwdriver
  • Drill
  • Jigsaw
  • Sharpened pencil
  • Ruler
Coming Soon

Dimensions

Talk to us

0800 0124511

Our opening hours for phone calls are Mon - Thurs 8:00 AM-5:00 PM and Fri 8:00 AM -4:00 PM

Please have the serial number of your product, and the microchip numbers of your pets (if you have a microchip-operated product) to hand when you call us.

Submit an enquiry or report a product security issue

Self-help tool

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SureFlap Ltd is a UK registered company. SureFlap Ltd trades as Sure Petcare. Registered No.06399085

©2025 Merck & Co.Inc. Rahway, NJ, USA and its affiliates. All rights reserved.

Disclaimer: Sure Petcare products are not intended to diagnose, cure, treat or prevent diseases or conditions and do not replace veterinary care.